Santa Barbara County Public Health SB Health Care Center

Dr. Baldwin is the worst. Dismissed and rejected my concerns and I asked to be sent somewhere where I can get an ultra sound of my ribs, but she says everything looks good on image; yet, im in so much pain and cant sleep or lay on my sides and it hurts to sneeze and cough. I then tried to show her some images I had from the last dr. And she got upset that I didnt have any recent x-rays. I asked her to look at my x-rays that I had and she refused and acted like nothing was wrong with me, even though Im in a lot of pain.

I called over a week in advance for an appointment, I got two calls a day before my appointment, one with a live person and one automated. I showed up at the time I was given, when I arrived I was told my appointment was with the specific doctor I requested when I set this up. I was given some paperwork to fill out. When I got called into the back the nurse told me I was going to see another doctor because the doctor I had set up the appointment with was booked??? After questioning why and refusing to see another doctor as I was a new patient and wanted to meet with my new primary physician. Well evidently that wasnt going to happen so I was then shuffled into two different rooms to speak to two different managers both telling me the doctor I was there to see was booked up, then all of a sudden it was their decision that it was my fault for being late so at this point I was so fatigued I gave in realizing I was getting nowhere, so back to the front desk where I was given an appointment for 12 days later. I am recovering from a major surgery and it took a lot of energy for me to get ready and drive myself to this appointment. This was rude and a horrible first impression. I hope that my next visit doesnt leave me so frustrated that Im compelled to write another bad review.

Hands down the worst doctors office. They have very little organization skills and offer very little information for their patients to contact their doctors. Calling the front desk will always be a 10-30 minute hold and if you need to contact your doctors for refills ect. the ladies at the front desk dont have any of the doctors information making it almost impossible to get ahold of our primary care doctor, something that should be an easy contact. No emails or direct numbers and its comes off very unprofessional, making you wonder how skilled the health care providers there are.

The were very rude to my wife and said she was an unfit mother. Wouldn’t work with my schedule or my wife who is a homemaker. Then made mandatory appointments which I will lose work trying to keep. My wife also felt they were trying shame her for having multiple children and not working with their schedule. This is the first and last time will ever use anything from the county.

The 2 ladies in Vital records and state medical marijuana card program are very nice and went out of theyre way for me this year. Because of mistake by doctors office.

I d got the best healthcare in my life, Great doctors, friendly staff, short wait times, and my medication was provided to my neighborhood pharmacy in a very timely manner.

Very friendly and professional!

Friendly staff and great service best county medical place I have ever delt with

The department is great but the google map navigated me a wrong way. I spent more 20 minutes to find the correct location.

Good health care. Friendly people.

Very poor patient care, I was very low due to a platelet problem, they ordered me to do countless blood tests so that in the end they told me that everything is fine. Yes, it bothered me a little with the doctor, but I think the problem is in the laboratory or laboratorians lack of professional ethics.!

It is the best place for medical visits, excellent place, very friendly, cordial professionals.